Evaluation of ERP implementation effectiveness in a sample company, using a new 4 parametric model based on financial statements information of Sample Company

Document Type : Original Article

Authors

1 Faculty member of Parandak Institute of higher education

2 Lecturer of Tehran University

10.22034/iaar.2013.104515

Abstract

Evaluation of ERP implementation successfulness is always one of organizational managers' concerns and a variety of studies has been performed in this regard. As a result of complexity of ERP systems and their close connection with businesses, according to the researches point of view, most of the ERP performance evaluation methods are based questionnaires and interviews and the result of such methods, after some statistical analysis, will determine the extent of ERP performance successfulness. In this research, evaluation of ERP successfulness would be performed based on financial statements information and firstly a model has been defined to make a relation between manager's expectations from ERP implementation with financial statements information. Then, ERP performance evaluation has been conducted on one of the leader companies which had performed ERP project several years ago.

Keywords